
Who We Are
Troubleshooter HVAC & Refrigeration began in 1989 when Johnny Faust amicably parted ways with his employer to build his own legacy. He had earned the nickname and reputation of "Troubleshooter" by being the man to call when no one else could fix the problem. What started at a kitchen table has now grown to include a satisfied customer base consisting of thousands of residential clients, dozens of chain restaurants, school districts, and military installations.
Johnny's commitment to quality service and expertly trained staff continues to this day. Everyone that works at Troubleshooter is held to the highest technical standard, with a focus on the customer's needs ahead our own. While they may sound cliché, it's the reason we've operated for over 30 years with little to no advertising. Our reputation says everything.
Meet The Team
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Johnny Faust
President/Business Owner
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Pam Faust
Business Manager/Co-Owner
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John Faust
Field Service Manager
Service Manager
Charles Sweatt
Accounting Manager
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Marci Fulmer
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Gabe Jumpp
Sr HVAC/R Service and Refrigeration Technician
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Bryan Faust
Sr HVAC/R Service and Refrigeration Technician
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Christopher Stewart
Installation & Refrigeration Supervisor
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Tommy Williams
HVAC Service Technician
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Shane Pleasant
Sr. HVAC Mechanical Technician
